Our Privacy Policy

Overview

When you complete one of our website forms, we collect and store certain pieces of personal data and other information relating to you. What we collect will be linked to the nature of your enquiry and purpose for engaging with us. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from you. To help clarify this we have separated this policy into the following:

1. General use of our website

2. General enquiries and event bookings

3. Course applications

4. Job applications

5. Further Information


For the purposes of Data Protection Laws, Access Creative College (Access to Music Limited) is the Data Controller and also a Data Processor in respect of personal data received.

Access Creative College (Access to Music Limited)
68 Heath Mill Lane
Digbeth
Birmingham
B9 4AR
ICO Registration Number Z7480437

Our communication and correspondence address for this document and all aspects of data protection is:

Data Protection Team
Access Creative College (Access to Music Limited)
24 Hulme Street
Manchester
M1 5BW

Email Data Protection

1. Using our website

  • Overview
  • Where and how we store this information
  • How we use the information
  • IP addresses
  • Cookies
  • Security
Overview

We collect and store information relating to when and how you use our website, including (but not limited to) activity data, location data, weblogs and other communication data, although we do not knowingly collect any personal data as part of these activities.

Storing your data

The information that we collect from you (including any personal data) may be transferred to, and stored at, various destinations. Whilst this will not normally include destinations outside the European Economic Area (EEA) for systems under our control, it may be processed by staff operating at various locations outside the EEA who work for one of our IT service providers including hosting, connectivity or telecommunications.

Examples of this would be services which utilise global business solutions e,g, Google GSuite, Amazon Cloud Services, Microsoft Azure which for the purposes of backup, disaster recovery, load balancing means that data systems using these platforms can pass through or be stored outside the EU. However, these providers have established robust measures and procedures to ensure data integrity and compliance with the regulations. View exemplar information  relating to Google’s GDPR compliance provisions.

By providing us with your information (including personal data), you agree to its transfer, storing and processing as outlined. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use the data

We use information collected from you to improve the functionality of our website.

We will keep this information for a period of one year.

IP addresses

We collect and store information about your device, including where available your IP address, operating system and browser type. This is anonymous statistical data about your browsing activities and patterns, and does not contain any personal data.

What we share with third parties
We use analytics technologies provided by Google Analytics and other third parties. This involves cookies being set via our website, which then collect information about your usage of our website. This information is anonymous and does not contain any personal data.

Use of cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Unless you have adjusted your browser setting so that it will refuse cookies, we will drop cookies onto your device as soon as you visit our site. Persistent cookies enable us to track and target your interests to enhance your experience on our website. For example, we use this data to understand how you interact with our website so we can make improvements to the information and design of our website.

By agreeing to the terms of this Privacy Policy, you consent to the cookies referenced above being set on your device.

Data security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

2. General enquiries & event bookings

  • What information we will collect from you
  • How long we will keep this information
  • How we use the information
  • Legal Basis for collection
Information collected

When you complete a general enquiry or event booking we will collect:

  • your name
  • address
  • email address
  • telephone/mobile number
  • course, event or other location information

 

How long we keep it

We will store your personal data for no more than one year after your initial enquiry/booking.

Should you wish to remain in contact with us for the purposes of receiving further marketing or event information beyond this time, then you will be asked to provide additional consents to do so.

What we use it for

You data will be used by Access Creative College only in order to contact you about your legitimate interest in the college.

This includes:

  • To contact you regarding you legitimate interest in the college with information relating to your enquiry or event booking.
  • To communicate with you on matters relating to your enquiry, or event booking, and/or to send you promotional emails about new events or other information that we think may be of interest. You may request that we stop using your information for direct marketing purposes at any time and without giving any reason.
  • To help us improve the the website and to help us understand behaviour and improving processes. This involves us combining your anonymised information with anonymised information provided by other students.
Legal basis

For the purposes of general enquiries and event bookings we rely on the following legal basis to process your data:

6(1)a Consent: you have given clear consent for us to process your personal data for a specific purpose.

6(1)f Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests

3. Course Applications

  • Overview
  • What information we will collect from you
  • How long we will keep this information
  • How we use the information
  • Legal basis for collection
Overview

This part of the policy relates to applications for further education courses at Access Creative College.

Applications for our foundation degrees are through UCAS which has its own privacy policy for applications.

Information collected

When you complete a further education course application we will collect:

  • full name
  • date of birth
  • gender
  • nationality
  • residency
  • address
  • telephone/mobile number
  • email address
  • parent/guardian/carer contacts
  • previous learning support information
  • disability disclosure
  • place of previous education
  • achieved/pending qualifications
  • information relevant to your course application (e.g. skills and interests)
How long we keep it

We will store your personal data for no more than one year after your initial application, unless you become a learner of Access Creative College in which case we will we will store your personal data for marketing purposes for no more than one year after you complete your education with the College. Personal data linked to your studies, funding, assessment and achievement will be retained in line with our statutory and contractual requirements as outlined in our data retention schedule.

Should you wish to remain in contact with us for the purposes of receiving further marketing or event information beyond this time, then you will be asked to provide additional consents to do so.

What we use it for

We collect and process your personal data at application to effectively plan your potential learning journey with Access Creative College.

This information is collected as part of actions prior to you entering into a contract for learning with us and is used to progress your application for study.

This will include contacting you in relation to your application for activities such as arranging an interview or for more information to be forwarded.

Legal basis

For the purposes of FE course applications we rely on the following legal basis to process your data:

6(1)b Contract: the processing is necessary for our contract to provide education and training, or because you have asked us to take specific steps (such as giving you information before deciding to apply for admission) before entering into a contract.

4. Job Applications

  • Overview
  • What information we will collect from you
  • How long we will keep this information
  • How we use the information
  • Legal basis for collection
Overview

For job applications we use the services of Verticality Limited t/a Easyweb Group for the purposes of collecting and processing data using their Applicant Tracking System (ATS) and other tools. For this purpose they are both a data controller as they determine the functionality and configuration of the system in conjunction with us the end user and a data processor.

Easy Web Privacy Policy

Their registered address is:
Units 15-17 Strixton
Wellingborough
Northamptonshire NN29 7PA
ICO Registration Number: Z8069187

Access Creative College may receive your job application via the ATS directly from your application for a position on our website, or via embedded links in advertisements for vacancies placed with a variety of job boards either on our behalf by Easyweb or directly by us.

Information collected

When you complete a job application we will collect:

  • Full name
  • Contact details, including email address, address, telephone numbers including mobile numbers,
  • Work history, education, training, skills, experience, position held, dates of employment and any other information included in your CV including names of current and previous employers
  • Details of job preferences
  • Names and contact details of referees where provided
  • Sensitive personal data linked to equality and diversity monitoring, this information is not available to hiring managers as part of their review and assessment of applications and is limited to representatives of People Services and EasyWeb group for the purposes of statistical analysis or final inclusion in personal records of appointed candidates as part of their employment with the company.
  • Answers to questions that we pose to ascertain your suitability for the job for which you are applying
How long we keep it

For job applications we will store your personal data for a period of 6 months after the closing date of the vacancy to which you have applied for candidates who were not shortlisted for positions, or 12 months for candidates who were shortlisted and interviewed for positions. The details for successful applicants will be transferred to your employment records with the business and retained in line with our data retention policies and statutory obligations.

What we use it for

We collect and process your personal data at job application to assess your potential employment with Access Creative College.

This information is collected as part of actions prior to you potentially entering into a contract of employment with us and is used to progress your application.

This may include contacting you in relation to your application for activities such as arranging an interview or for more information to be forwarded.

Legal basis

For the purposes of job applications we rely on the following legal basis to process your data:

6(1)b Contract: the processing is necessary for our contract to provide education and training, or because you have asked us to take specific steps (such as giving you information before deciding to apply for admission) before entering into a contract.

5. Further information

  • Your rights
  • Policy Changes
  • Contact us
Data Protection Rights

You have certain rights under the Data Protection Laws, including:

  • The right at any time to withdraw your consent to our processing of your Personal Data.
  • The right to be told what Personal Data we hold about you on our database and how we process that data.
  • The right to request that we provide you with a copy (in a commonly used electronic format) of all the Personal Data that we hold about you. Unless you make repeated requests, we will not charge a fee for providing you with a copy of this data.
  • The right to request that we correct any inaccurate or incomplete Personal Data that we hold about you.
  • The right to request that we irretrievably delete all Personal Data that we hold about you (the so-called “right to be forgotten”). Note that there are limited circumstances in which we are legally entitled to refuse to comply with this request.
  • The right to request that we transmit all the Personal Data that we hold about you (in a structured, commonly used and machine readable form) to another organisation’s IT environment. Note that we are only legally obliged to comply with this request if it is technically feasible for us to do so.
Policy Changes

This Privacy Policy is effective as of 24/05/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any minor modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.

Contact us

If you have any questions / queries about this Privacy Policy, please contact us.

Email Us

0800 281 842