Level 3 - Business Administrator - Howarth & Gallagher Solicitors

Required qualifications, skills, experience: 

• Smart in appearance and manner and has a willingness to learn administrative skills in a  professional office.
• Must have Maths & English qualifications as spelling, punctuation & grammar is essential.

Main responsibilities: 

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, record and analyse data if and when required. 
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports. Maintains records and files, handles confidential information in compliance with the organisation’s procedures. 
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation. 
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.